The number one most requested feature on our MBX-Series of streaming audio products is now here!  We are proud to announce that Pandora is now available as a built-in streaming service option for the MBX-AMP and MBX-PRE via a free firmware update!

  

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Pandora now available on the MBX-PRE and MBX-AMP!

The number one most requested feature on our MBX-Series of streaming audio products is now here! 

We are proud to announce that Pandora is now available as a built-in streaming service option for the MBX-AMP and MBX-PRE via a free firmware update! 

Pandora, a subsidiary of SiriusXM provides consumers a uniquely-personalized music and podcast listening experience with its proprietary Music Genome Project® and Podcast Genome Project® technology.

As part of this update, we are also releasing updates to the Russound app in the Apple App Store and the Google Play Store.  Please make sure you are running the latest version of the Russound app to best experience Pandora on your Russound system.

In addition to the MBX-Series firmware and Russound app updates, we are also releasing an update to our MCA-Series controller firmware for the MCA-66 and MCA-88.  This firmware corrects some minor bugs.  If your customer is not experiencing any issues with their MCA-66 or MCA-88, the update is not required.  As always, Russound recommends updating all of its products to the most recent firmware whenever you are having new products installed, or have an installer visiting your current system.


Current Products
Image Model New Firmware Version Automatic Update if Device is Enabled Update Process
MBX-PRE 3.0.14 Yes The next time your installer is on site ask them about updating your firmware. An automatic update to all MBX-Series products around the world will be rolled out in the coming weeks.
MBX-AMP 3.0.14 Yes The next time your installer is on site ask them about updating your firmware. An automatic update to all MBX-Series products around the world will be rolled out in the coming weeks.
MCA-66 04.06.00 No The next time your installer is on site ask them about updating your firmware. An automatic update to all MBX-Series products around the world will be rolled out in the coming weeks.
MCA-88 04.06.00 No The next time your installer is on site ask them about updating your firmware. An automatic update to all MBX-Series products around the world will be rolled out in the coming weeks.

 

In order to take full advantage of the Pandora service, make sure that your customers are using the latest version of the Russound App (Version 1.5x or higher).  Most phones and tablets automatically updated to the new version of the Russound App, but you can also click on this link from your phone/tablet to install the app or confirm that your app is up-to-date:

 

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FAQ


How do we get Pandora on our MBX-Series products?
The free manual firmware update is available now. The next time your installer is on site ask them about updating your firmware. An automatic update to all MBX-Series products around the world will be rolled out in the coming weeks.

How long does the update take?
The update is very quick and your MBX will be back up and running again in a few minutes depending on the speed of your internet connection.

Do I need to do this update immediately?
No.  This update does not address any issues that require an urgent update.  It is recommended for all new installations and for any installation that is going to be visited by a technician for any other reason. 

Will the update happen automatically?
The update is available immediately now via Web Update, and will be rolled out as an automatic update to all MBX-Series products around the world in the upcoming weeks provided that automatic updates are enabled in the device settings menu.  This is the default setting of all of our products.

The update was done but I don't see Pandora in the Russound app.  What could be wrong?
Talk with your installer to make sure that Pandora is not hidden in the Admin-Streaming Services setting.  The MBX-Series allows you to hide any unused streaming services as well as change the order they are displayed in the Russound app in this section of WebConfig.  Make sure that Pandora is selected as one of the "Enabled" services.

I'm outside of the United States, can I use the Pandora service?
The Pandora service is currently only available in the United States.

Will Pandora for Business work with my MBX-Series?
Unfortunately, Pandora for Business is a separate service and is not currently included in Russound's list of services.  If this is a service that you want to see at Russound, as always, please email us with ideas, suggestions, and requests for products, features, or services to .  We want to hear from you!

 

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